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Answered By: Iris Carroll
Last Updated: Feb 02, 2021     Views: 22

Usually Macs connect without a problem. In some cases, however, they will need to update their OSX to version 10.10.5 or later.

This is usually the fix. Note that a simple click on ‘Update’ won’t do the trick. They actually have to google search it. For example, for the current version of the OSX you would type "download OS X Yosemite"

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