Live Chat

Other Ways to Get Help

Other Ways to Get Help

Phone:

  • 209-575-6230 (East Campus) or
  • 209-575-6949 (West Campus)

Text: (209) 710-5270

Email your question

Contact your School Librarian
Librarians are part of your School support network. Please feel free to contact us for help or advice.
Research Guides @MJC
Your MJC librarians created these guides to help you with your research for particular classes, for an assignment, or to learn research skills.
How-To Videos
The MJC Library has a host of videos on YouTube that you can use to learn about our services, resources, and research skills.

FAQ

The Question

How can I chat with a librarian and show my screen at the same time?

Our Answer

To get the best research help, sometimes it's much easier to see the librarian's screen or for them to see your screen. With our chat, the librarian can request a screenshare. Follow these steps to join the screensharing session:

  1.  In your LibChat window, look for the invitation to join the screensharing session.
  2.  Click the Join the screensharing session link.
  3. If this is your first time using LibChat screensharing, a download will begin.
    • If the download doesn't begin immediately, visit https://zoom.us/support/download to get the download started
    • On iOS devices, visit the App Store and search for the Zoom app
    • On Android devices, visit Google Play and search for the Zoom app.
  4. You will be prompted to enter your name.
  5. Click Join to be taken into the meeting.

For much more detailed instructions, click on the link below.


Links & Files



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