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Answered By: Susan Cassidy
Last Updated: Apr 30, 2020     Views: 76

Hi Samantha,

It can take up to 24 hours for the reset to happen. Please see info., below:

To retake the course, fill out the Retake Request form at the end of the course. It's on the "Course Completed" page. Be sure to use your student email address.

‚ÄčOnce you submit the form, allow up to 24 hours for the reset to happen. You'll get an email letting you know you were reset.

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