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Answered By: Susan Cassidy
Last Updated: Apr 30, 2020     Views: 87

Hi Samantha,

It can take up to 24 hours for the reset to happen. Please see info., below:

To retake the course, fill out the Retake Request form at the end of the course. It's on the "Course Completed" page. Be sure to use your student email address.

​Once you submit the form, allow up to 24 hours for the reset to happen. You'll get an email letting you know you were reset.

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